Sales Details

How To Place An Order:                                                                                                           

Orders may be processed via mail, phone, fax, email, or electronically through our website.

 

Shipping:

Free shipping for orders over $100.00 in most cases. Some remote locations are very expensive to ship to, the purchaser will be required to share some of the costs where applicable. Orders take approximately one week from order date to shipment arrival.

 

Returns:

Return authorization is required prior to returning any items. Claims must be made within 5 working days of receiving your order. Please refer to the invoice number when calling.

 

Prices:

Prices on the website are net in Canadian funds. All applicable taxes are extra.

 

Payment Terms:

Payment terms are net 30 days. Interest at 2% per month will be charged on overdue accounts.

 

Payment Methods:

Cheques, visa and mastercard, direct deposit.

 

Back Orders:

Merchandise not in stock at time of shipment will be placed on back order and shipped a.s.a.p. If you do not wish an item to be back ordered, or are willing to accept a substitute, please indicate so when ordering.

 

Damaged Items:

Any broken boxes or damaged items must be noted at time of shipment to the courier.